Terms of service
📖 Overview
Welcome to Soaxa. The terms “we”, “us”, and “our” refer to Soaxa. We operate this website and store, including all related information, tools, products, and services to provide you with a curated shopping experience (the “Services”).
Our store is powered by Shopify, which allows us to provide these Services to you.
By visiting or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please discontinue use of the Services.
👤 Section 1 – Access and Account
🔞 By using the Services, you confirm that you are at least the age of majority in your location.
📧 You may be required to provide information such as email, billing, payment, and shipping details.
✔️ You agree that all information provided is accurate and complete.
🔐 You are responsible for maintaining the confidentiality of your account credentials and all activity under your account.
🚫 Accounts may not be transferred, sold, or assigned to another person.
🛍️ Section 2 – Our Products
🎨 We strive to display product images and descriptions accurately. However, colors or appearance may vary depending on your device screen settings.
⚠️ We do not guarantee that products will appear exactly as displayed online.
📦 Product descriptions may change at any time without notice.
⛔ We reserve the right to discontinue products or limit quantities at our discretion.
🧾 Section 3 – Orders
🛒 Placing an order is considered an offer to purchase.
✔️ Orders are accepted only after payment is processed and confirmation is sent.
📩 If an order is canceled or modified, we will attempt to notify you using the contact information provided.
🔁 Purchases are subject to our Refund Policy.
Your purchases must be for personal or household use only, not for commercial resale.
💳 Section 4 – Prices and Billing
💰 Prices, discounts, and promotions may change without notice.
📧 The price charged will be the one listed at the time of your order and confirmed in your order confirmation email.
🧾 Prices may not include taxes, shipping, or import fees unless stated otherwise.
You agree that:
✔️ Payment information provided is accurate
✔️ You are authorized to use the payment method
✔️ You will pay all applicable charges including taxes and shipping
🚚 Section 5 – Shipping and Delivery
⏱️ Delivery times are estimates only and not guaranteed.
📦 We are not responsible for delays caused by carriers, customs, or events beyond our control.
📬 Once the order is handed to the carrier, risk of loss transfers to the customer.
©️ Section 6 – Intellectual Property
All content on our Services—including:
🖼️ Images
📝 Text
🎥 Videos
🎵 Audio
🏷️ Logos and trademarks
is owned by Soaxa, its partners, or licensors and protected by intellectual property laws.
🚫 You may not reproduce, distribute, modify, or reuse any content without written permission.
🧰 Section 7 – Optional Tools
We may provide access to tools offered by third parties. These tools are provided “as is” without warranties or guarantees.
Use of these tools is at your own risk.
🔗 Section 8 – Third-Party Links
Our Services may contain links to third-party websites.
⚠️ We are not responsible for their content, accuracy, or practices.
If you visit these sites, you do so at your own risk.
🤝 Section 9 – Relationship with Shopify
Our store is powered by Shopify.
However:
🛒 All purchases are made directly with Soaxa, not Shopify.
⚖️ Shopify is not responsible for issues related to purchases, shipping, or product use.
🔒 Section 10 – Privacy Policy
All personal information collected through our Services is governed by our Privacy Policy and may also be processed according to Shopify’s Privacy Policy.
By using our Services, you confirm that you have reviewed these policies.
💬 Section 11 – Feedback
If you submit suggestions, reviews, or other feedback:
📝 You grant us a worldwide, royalty-free license to use, reproduce, and display it.
💰 We are not required to compensate you for submitted feedback.
⚠️ Feedback must not violate any third-party rights or contain unlawful content.
⚠️ Section 12 – Errors and Omissions
Occasionally, our website may contain errors in product descriptions, pricing, or availability.
We reserve the right to:
✔️ Correct errors
✔️ Update information
✔️ Cancel orders if inaccurate information was displayed
🚫 Section 13 – Prohibited Uses
You may not use our Services for:
⚖️ Illegal activities
💻 Uploading viruses or malicious code
📧 Spamming or phishing
👤 Impersonating others
📊 Scraping or collecting data without permission
Violation may result in account suspension or termination.
🤖 Section 14 – Agents
Automated software or “Agents” interacting with the Services must clearly identify themselves and follow all system rules.
Unauthorized automated access may be blocked.
⛔ Section 15 – Termination
We may terminate access to our Services at any time without notice if these Terms are violated.
Certain provisions such as intellectual property and liability limitations will remain in effect after termination.
⚠️ Section 16 – Disclaimer of Warranties
Our Services and products are provided “as is” and “as available.”
We do not guarantee:
❌ uninterrupted service
❌ error-free operation
❌ that products will meet every expectation
⚖️ Section 17 – Limitation of Liability
To the fullest extent permitted by law, Soaxa and its partners will not be liable for indirect or consequential damages resulting from use of our Services or products.
🛡️ Section 18 – Indemnification
You agree to defend and hold harmless Soaxa, its affiliates, and partners from claims or damages arising from:
⚠️ Violation of these Terms
⚠️ Violation of laws
⚠️ Misuse of the Services
📑 Section 19 – Severability
If any part of these Terms is found unenforceable, the remaining provisions will remain valid.
📜 Section 20 – Entire Agreement
These Terms represent the entire agreement between you and Soaxa regarding the Services.
🔄 Section 21 – Assignment
You may not transfer your rights under these Terms without our written consent.
We may assign our rights at any time.
⚖️ Section 22 – Governing Law
These Terms are governed by the laws of the jurisdiction where Soaxa is headquartered.
📌 Section 23 – Headings
Section headings are provided for convenience only and do not affect interpretation.
🔄 Section 24 – Changes to Terms
We may update these Terms at any time. Changes will be posted on this page.
Your continued use of the Services after updates indicates acceptance of the revised Terms.
📋 Contact Information
🏢 Business Name: Soaxa
📍 Address: 41 Rue du Dr Gigon, 23300 La Souterraine, France
📞 Phone: +33 5 55 63 95 00
📧 Email: support@soaxa.shop
⏰ Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (CEST)